Contact us


Contact us if you need us to help you! Our staff will be happy to assist you.

You can use any of the following channels:

Call center

Call our call center, if you:

  • Want to know buy a ticket with Wingo
  • Want to add  our additional services

Keep in mind that we are available from 4:00 am to 11:00 pm (Local Time - Colombia)


  • Bogota: 3078133
  • Nationwide: 018000111115
  • From your cellphone: 0313078133

Other countries:

  • Aruba: 571+3078133
  • Ecuador: 1800400423
  • Curaçao: 59997889930
  • United States: 1-3214455799
  • Panama: 
    • 8337760 
  • Dominican Republic: 1-8299475522 
  • Ecuador: 1800400423
  • Mexico City: 525510837059
  • United States: 1-3214455799
  • Venezuela: 212 720 1455

Talk to us

The simplest way to contact Wingo in just three steps:

  1. Fill in the form with all the required information.
  2. Receive your case number via email and keep it for your follow-up
  3. In 15 days, we will give you an answer.

As easy as this. We are available 24/7 to receive all the information we require in order to assist you and give you a prompt answer.

Do you have a question or suggestion? Do you want to share your positive experience or an opportunity for improvement? Do you wish to request a refund? Leave your message here!