Passengers with special medical conditions

 

  • Wingo admits ailing or injured passengers who do not have infectious/contagious diseases and who are able to take care of themselves or who are assisted by a companion during the trip.
  • In order to fly, the passenger must have a medical certificate issued by the passenger’s doctor that states in writing that the passenger is able to complete the flight without requiring medical assistance. This certificate must be issued not earlier than 12 hours before the scheduled departure for domestic and international flights originating in Colombia according to section 3.10.2.9.1 of the Aviation Regulation of Colombia (RAC 3) if the passenger’s health requires it. 
  • In case the passenger must travel with a contagious disease, the certificate must state that the disease will not be transmitted to the rest of the passengers during the flight. In addition, the passenger must travel with a list of all the special conditions required to prevent contagion.
  • This condition must be declared and documented by the passenger upon reservation not earlier than 24 hours prior to the flight’s departure in our call center.
  • In order to transport a passenger with special medical conditions, please keep in mind the following information:
LIST OF DISEASES
Medical Condition Recovery time required before flying Keep in Mind
Abdominal surgeries 10 days after surgery. The patient must be examined by the Airport Health Authority.
Anemia   Passengers with acute symptoms are not allowed to travel. In order to fly they must undergo medical examination.
Arthroscopy, Hysteroscopy and Laparoscopy 72 hours after the procedure.  
Asthma   The passenger must travel with oxygen supply during the flight*
Bone fracture 48 hours after the cast has been applied.  
Cerebral edema A medical authorization must be issued 24 hours prior to the flight, authorizing the patient to travel by plane and which clearly states that the person can be transported seated.  
Claustrophobia   Claustrophobics are allowed to travel if they are being treated.
Colonoscopy (surgery) 24 hours after the procedure.  
Corneal transplantation (surgery) 4 weeks after surgery.  
Diabetes   SPassengers must take into account their daily those for long flights, have their medical prescription with them as well as the syringes and insulin in their carry-on luggage.
Epileptics   Epileptics will be accepted if accompanied by a health professional or by a person who is familiar with the disease and who has been approved by health authorities.
Gluteal augmentation (surgery) 14 days after surgery.  
Heart attacks If no complications have been reported the patient is able to travel 3 weeks after the incident. If complications have been reported, the patient is able to travel 6 weeks after the incident.  
Interstitial lung disease*   The passenger must travel with oxygen supply during the flight*
Liposuction / Breast augmentation or reduction (surgery) 10 days after surgery.  
Oxygen dependent patient*   The passenger must travel with oxygen supply during the flight*
Pleural effusion* The patient must wait 14 days.  The passenger must travel with oxygen supply during the flight*
Pneumothorax* 2 weeks after treatment. The passenger must travel with oxygen supply during the flight*
Pulmonary hypertension*   The passenger must travel with oxygen supply during the flight*
Pulmonary hypertension*   The passenger must travel with oxygen supply during the flight*
Respiratory infections*   The passenger must travel with oxygen supply during the flight*
Retinal detachment (surgery) 3 weeks after surgery.  
Root canal procedures (dentistry) 72 hours after treatment.  
Scuba-divers 48 hours after the last dive.  
Seizures   Medical examination must be requested to the health authorities to guarantee that the passenger has not suffered more than 2 seizures during the last 24 hours.
Thoracic surgery 2 weeks after surgery.  
Tracheotomy   Passengers will be accepted if accompanied by a health professional or by a person who is familiar with the disease and who has been approved by health authorities.
Traumatic brain injury After a minimum of 7 days after the event.  
* On-board oxygen supply is not provided by the Carrier.

 

The Carrier may deny transportation of passengers who have the following medical conditions:

  • Passengers with infectious diseases who do not present a medical certificate stating that the disease will not be transmitted to the rest of the passengers during the flight
  • High-risk pregnancy
  • Acute otitis media
  • Acute rhinosinusitis
  • Psychiatric patients without medical supervision
  • Patients with a jaw fracture who cannot open their mouths