My flight




If you already bought your ticket at Wingo, remember that you can include the additional services you need in your reservation to complete your trip.

Do you need more luggage? Do you want to buy Extra Space seat? Want express check in? Do not you have a printer at home and you want us to print it for you?

To add services you must contact our Call Center. 

Soon you will be able to add services directly from this page. Wait for Wingo news!

Tips for your trip

We want to help you save! That’s why, if you travel with Wingo, you will only pay for what you actually need. Here are some tips that will help you during your trip.


When planning your trip:

  • Find out about the destination you are visiting. Today, many websites offer real information and advice for travelers like you.
  • Find a date with good airfares and hotel rates. At Wingo, all our rates are promotional, so choose the best date for you.
  • Check the currency, weather, main tourist attractions and safety recommendations at your destination, and get ready to live an amazing experience.
  • Check carefully all the immigration requirements that apply for your destination, as well as the documentation you may present upon arrival.


When purchasing your ticket:

  • Read carefully our Baggage policy.
  • Keep in mind that Wingo offers very economic rates. Your ticket includes one free piece of luggage of up to 6kg and 40x35x25cm that you may carry with you on board as well as a carry-on piece of luggage of up to 10kg and 55x45x25cm on domestic or international flights.
  • If you wish to have a more comfortable flight, we offer additional services for an extra fee, which you can select according to your needs:
    • We will take care of your check-in and print your boarding pass.
    • You may carry up to three pieces of checked baggage on the aircraft hold of up to 20kg and 158cm each.
    • You may save time and get priority access at our check-in counter.
    • You may select your favorite seat, as long as it is available.
    • You may carry your pet with you.
    • You may carry special baggage (musical instruments or sports equipment).
    • Etc.
  • If you purchase any of these services on our website, you will pay a lower fee than if you purchase them at the airport. Get to know all our Additional Services.

Before traveling:

  • Make sure you and your travel group have all required documentation up to date.
  • If you are traveling with minors, make sure you have all permits and documentation in place.
  • If you have a special need, please read our Policy of Passengers with Special Needs and get to know the different options Wingo has for you.
  • We don’t want you pay for excess baggage! Weigh your baggage before going to the airport. Keep in mind that we have weight and size restrictions. You may carry one free piece of luggage of up to 6kg and 40x35x25cm as well as a carry-on piece of luggage of up to 10kg and 55x45x25cm that you may carry with you on board. Check our Baggage policy.
  • When packing, make sure to place your valuable items on your carry-on luggage.
  • If you wish to save time on the day of your trip, check in for your flight and print your boarding pass at home. This service is free. If you are not able to print your boarding pass, you may purchase our airport check-in service and we’ll do it for you.


At the airport:

  • If you choose to check in for your flight and print your boarding pass at the airport or if you need to check any baggage, we will be available at our check-in counter between three (3) and one (1) hour before your international flight’s departure and between two (2) hours and forty-five (45) minutes before your domestic flight departure.
  • Make sure to bring all the necessary travel documentation.
  • If you need to check your baggage, you must go to our check-in counter first. before getting to the boarding gate.


On board:

  • Enjoy the experience of flying Wingo.
  • Check our on-board menu. You can purchase and taste all the delicious treats from our inflight menu.


Upon arriving in your destination:

  • Before leaving the plane, check that you have all your belongings with you. You must take your carry-on luggage.
  • Remember to pick up your checked baggage at the baggage claim.
  • Enjoy your destination and start planning your next Wingo trip.