Check-in

What It Is

Before traveling, we all need to go through check in to get a boarding pass. You must show this document to the relevant authorities, at the airport security checks and to board the aircraft.

Wingo offers two ways to check in for your flight:

  • Online Check-in.
  • Airport Check-in.

Before traveling, we all need to go through check in to get a boarding pass. You must show this document to the relevant authorities, at the airport security checks and to board the aircraft.

Wingo offers two ways to check in for your flight:

  • Online Check-in.
  • Airport Check-in.

Online / mobile Check-in

  • This service is free and will be available as 72 hours and as late as 3 hours prior to your flight’s departure.
  • You may check in using a computer or mobile phone by going to “Check-in” on our website www.wingo.com or through our Wingo App.
  • Print your boarding pass or download it to your mobile phone.
  • Check in anytime, anywhere.
  • If you fail to download or print your boarding pass at home, you will have to pay an extra fee at the airport.
  • Downloading your boarding pass to your mobile phone is not available for flights departing Caracas, Havana, Punta Cana or Santo Domingo.
  • For flights departing Havana, you must first go to our check-in counters at the airport.

Online / mobile Check-in

  • This service is free and will be available as 72 hours and as late as 3 hours prior to your flight’s departure.
  • You may check in using a computer or mobile phone by going to “Check-in” on our website www.wingo.com or through our Wingo App.
  • Print your boarding pass or download it to your mobile phone.
  • Check in anytime, anywhere.
  • If you fail to download or print your boarding pass at home, you will have to pay an extra fee at the airport.
  • Downloading your boarding pass to your mobile phone is not available for flights departing Caracas, Havana, Punta Cana or Santo Domingo.
  • For flights departing Havana, you must first go to our check-in counters at the airport.

Airport Check-in

  • If you prefer to have us in charge, purchase our Airport Check-in service.
  • One of our representatives will check you in and print your boarding pass.
  • You must first go to our check-in counters at the airport.
  • The GO PLUS and GO PREMIUM fares include Airport Check-in.

Buy airport Check-in

  • If you prefer to have us in charge, purchase our Airport Check-in service.
  • One of our representatives will check you in and print your boarding pass.
  • You must first go to our check-in counters at the airport.
  • The GO PLUS and GO PREMIUM fares include Airport Check-in.

Buy airport Check-in

Terms and Conditions

 

When we travel, we all must go through a documentation process before the flight to obtain the boarding pass. You must present the boarding pass to the authorities, security filters and to carry out the boarding process.

Airport Check-in

  • By purchasing this optional service, one of our agents at the airport service modules will do the documentation for you and print your boarding pass.
  • You must present in our service module for the check-in process, 2 hours before flight departure for domestic flights and 3 hours before for international flights.
  • You have up to 3 hours before flight departure to purchase this service on our website or Call Center.
  • The cost of this service may vary depending on the destination, point of sale and the time of purchase.
  • Prices per passenger and per route, subject to change without prior notice.
  • If you made online Check-in and do not have the printed boarding pass, you can access to wingo.com  from your mobile phone, Check-in option, and download the Mobile Check-in.

Online / mobile check-in

 

  • This service is FREE and will be available from 72 hours to 3 hours before the departure of your flight.
  • You can carry out the Check-in online / mobile through a computer or a mobile phone, entering through the “Check-in” option on our page www.wingo.com or from the Wingo App.
  • You must carry the printed or downloaded boarding pass on your cell phone.
  • If you do not have it printed or downloaded on your mobile phone, you must check in at the airport, which will have an additional cost.
  • The option to download the boarding pass to your mobile phone is not available for flights departing from Caracas, Punta Cana or Santo Domingo.
  • For flights departing from Havana, you must presente in our service modules.
  • These are the valid formats to present:
    • Download the boarding pass on your cell phone through the Wallet application that is available on IOS devices
    • Download the image of the shuttle on your mobile phone
    • Download pdf on your computer and take it printed
    • The pdf version is not valid on your mobile phone

Services and fees

Airport Check-in

  • By purchasing this optional service, one of our agents at the airport service modules will do the documentation for you and print your boarding pass.
  • You must present in our service module for the check-in process, 2 hours before flight departure for domestic flights and 3 hours before for international flights.
  • You have up to 3 hours before flight departure to purchase this service on our website or Call Center.
  • The cost of this service may vary depending on the destination, point of sale and the time of purchase.
  • Prices per passenger and per route, subject to change without prior notice.
  • If you made online Check-in and do not have the printed boarding pass, you can access to wingo.com  from your mobile phone, Check-in option, and download the Mobile Check-in.

 

Online / mobile check-in

 

  • This service is FREE and will be available from 72 hours to 3 hours before the departure of your flight.
  • You can carry out the Check-in online / mobile through a computer or a mobile phone, entering through the “Check-in” option on our page www.wingo.com or from the Wingo App.
  • You must carry the printed or downloaded boarding pass on your cell phone.
  • If you do not have it printed or downloaded on your mobile phone, you must check in at the airport, which will have an additional cost.
  • The option to download the boarding pass to your mobile phone is not available for flights departing from Caracas, Punta Cana or Santo Domingo.
  • For flights departing from Havana, you must presente in our service modules.
  • These are the valid formats to present:
    • Download the boarding pass on your cell phone through the Wallet application that is available on IOS devices
    • Download the image of the shuttle on your mobile phone
    • Download pdf on your computer and take it printed
    • The pdf version is not valid on your mobile phone

Services and fees