Check-in

What It Is

Before traveling, we all need to go through check in to get a boarding pass. You must show this document to the relevant authorities, at the airport security checks and to board the aircraft.

Wingo offers two ways to check in for your flight:

  • Online Check-in.
  • Airport Check-in.

Before traveling, we all need to go through check in to get a boarding pass. You must show this document to the relevant authorities, at the airport security checks and to board the aircraft.

Wingo offers two ways to check in for your flight:

  • Online Check-in.
  • Airport Check-in.

Online / mobile Check-in

  • This service is free and will be available as 72 hours and as late as 3 hours prior to your flight’s departure.
  • You may check in using a computer or mobile phone by going to “Check-in” on our website www.wingo.com or through our Wingo App.
  • Print your boarding pass or download it to your mobile phone.
  • Check in anytime, anywhere.
  • If you fail to download or print your boarding pass at home, you will have to pay an extra fee at the airport.
  • Downloading your boarding pass to your mobile phone is not available for flights departing Caracas, Havana, Punta Cana or Santo Domingo.
  • For flights departing Havana, you must first go to our check-in counters at the airport.

Online / mobile Check-in

  • This service is free and will be available as 72 hours and as late as 3 hours prior to your flight’s departure.
  • You may check in using a computer or mobile phone by going to “Check-in” on our website www.wingo.com or through our Wingo App.
  • Print your boarding pass or download it to your mobile phone.
  • Check in anytime, anywhere.
  • If you fail to download or print your boarding pass at home, you will have to pay an extra fee at the airport.
  • Downloading your boarding pass to your mobile phone is not available for flights departing Caracas, Havana, Punta Cana or Santo Domingo.
  • For flights departing Havana, you must first go to our check-in counters at the airport.

Airport Check-in

  • If you prefer to have us in charge, purchase our Airport Check-in service.
  • One of our representatives will check you in and print your boarding pass.
  • You must first go to our check-in counters at the airport.
  • The GO PLUS and GO PREMIUM fares include Airport Check-in.

Buy airport Check-in

  • If you prefer to have us in charge, purchase our Airport Check-in service.
  • One of our representatives will check you in and print your boarding pass.
  • You must first go to our check-in counters at the airport.
  • The GO PLUS and GO PREMIUM fares include Airport Check-in.

Buy airport Check-in

Terms and Conditions

Airport Check-in

  • By purchasing this optional service, one of our agents at our airport counters will check you in and print your boarding pass.
  • In order to check in at the airport, you must go to our counter 2 hours prior to the scheduled departure time for domestic flights and 3 hours prior for international flights.
  • You can purchase this service up to 3 hours prior to the scheduled departure time.
  • The cost of this service may vary depending on the destination, point of sale and time of purchase. Prices apply to each passenger and each trip segment and are subject to change without prior notice.
  • The GO PLUS and GO PREMIUM fares include Airport Check-in.

Services and fees

Airport Check-in

  • By purchasing this optional service, one of our agents at our airport counters will check you in and print your boarding pass.
  • In order to check in at the airport, you must go to our counter 2 hours prior to the scheduled departure time for domestic flights and 3 hours prior for international flights.
  • You can purchase this service up to 3 hours prior to the scheduled departure time.
  • The cost of this service may vary depending on the destination, point of sale and time of purchase. Prices apply to each passenger and each trip segment and are subject to change without prior notice.
  • The GO PLUS and GO PREMIUM fares include Airport Check-in.

Services and fees