Pets

How It Works

  • We love pets, and that’s why we know sometimes you cannot leave your best friend at home. That’s why we allow them to travel with you on our domestic flights.
  • Travel with your cat or dog in the cabin.
  • Your pet must be inside a kennel (crate).
  • The kennel cannot exceed 10kg and 33cm (width) x 43cm (length) x 25cm (height).
  • The total weight of your pet including the kennel cannot exceed 10 kg (pet + kennel). This does not apply to service animals (guide dogs).

I want to travel with my pet

  • We love pets, and that’s why we know sometimes you cannot leave your best friend at home. That’s why we allow them to travel with you on our domestic flights.
  • Travel with your cat or dog in the cabin.
  • Your pet must be inside a kennel (crate).
  • The kennel cannot exceed 10kg and 33cm (width) x 43cm (length) x 25cm (height).
  • The total weight of your pet including the kennel cannot exceed 10 kg (pet + kennel). This does not apply to service animals (guide dogs).

I want to travel with my pet

Limitations

  • Wingo does not provide crates or kennels.
  • This service is not available for international flights.
  • Wingo does not provide crates or kennels.
  • This service is not available for international flights.

Terms and Conditions

  • Wingo does not provide crates or kennels.
  • By purchasing this service, you will be able to carry your pet with you on the plane’s cabin, upon paying the following extra fee.
  • Wingo only transports pets (cats and dogs) on domestic flights.
  • The total weight of your pet and the kennel cannot exceed 10kg and 33cm (width) x 43cm (length) x 25cm (height). This does not apply to service animals (guide dogs).
  • Only six (6) pets are allowed on each flight. In any case, only one (1) pet per passenger is allowed. Pets under 8 weeks old are not accepted.
  • Oxygen will not be provided to pets in case of emergency.
  • Underage children traveling without an accompanying adult are not allowed to travel with pets in the aircraft cabin.
  • If you are traveling with pets, you will not be able to select seats in the first rows or next to the emergency exits.
  • Carry-on kennels must be placed under the seat in front of the passenger.
  • This restriction does not apply to service animals.
  • Kennels or crates must comply with the following requirements to be admitted.
  • Only one pet per kennel is allowed, allowing the animal to move freely inside the kennel.
  • The kennel or crate must feature a flexible structure and must be made up of fabric or any other flexible material.
  • They must be sufficiently resistant to prevent the animal from escaping during the flight.
  • Doors must have safety locks that allow opening without requiring any special tool.
  • They must have vent holes.
  • They must have a storage system for wastes generated during the flight. We recommend shredded paper or a tray placed under the kennel.
  • The kennel must be clean, leak-proof and must have vent holes. It must prevent any part of the animal from remaining outside the kennel.
  • The pet must remain inside the kennel at all phases of the flight and the kennel must be placed under your seat.
  • When booking your flight, you must notify that you will be carrying your pet with you. If you choose to notify it later, extra fees may apply. This service is subject to the aforementioned availability for each flight.
  • You must go to the counter at least ninety (90) minutes before the scheduled departure time.
  • In addition, you must provide your pet’s documentation (health certificate, certificate of vaccination and inspection register) up to ninety (90) minutes before the scheduled departure time. You must comply with all sanitary requirements provided by the corresponding authorities at the departure airport.
  • The airline will not be responsible for: (i) feeding, care and hygiene of animals; (ii) injuries or diseases arising from transport, or the animal’s death; (iii) denied entrance or access to any territory.
  • The cost of this service may vary depending on the destination, point of sale and time of purchase. Prices apply to each trip segment and are subject to change without prior notice.

All services and fees

  • Wingo does not provide crates or kennels.
  • By purchasing this service, you will be able to carry your pet with you on the plane’s cabin, upon paying the following extra fee.
  • Wingo only transports pets (cats and dogs) on domestic flights.
  • The total weight of your pet and the kennel cannot exceed 10kg and 33cm (width) x 43cm (length) x 25cm (height). This does not apply to service animals (guide dogs).
  • Only six (6) pets are allowed on each flight. In any case, only one (1) pet per passenger is allowed. Pets under 8 weeks old are not accepted.
  • Oxygen will not be provided to pets in case of emergency.
  • Underage children traveling without an accompanying adult are not allowed to travel with pets in the aircraft cabin.
  • If you are traveling with pets, you will not be able to select seats in the first rows or next to the emergency exits.
  • Carry-on kennels must be placed under the seat in front of the passenger.
  • This restriction does not apply to service animals.
  • Kennels or crates must comply with the following requirements to be admitted.
  • Only one pet per kennel is allowed, allowing the animal to move freely inside the kennel.
  • The kennel or crate must feature a flexible structure and must be made up of fabric or any other flexible material.
  • They must be sufficiently resistant to prevent the animal from escaping during the flight.
  • Doors must have safety locks that allow opening without requiring any special tool.
  • They must have vent holes.
  • They must have a storage system for wastes generated during the flight. We recommend shredded paper or a tray placed under the kennel.
  • The kennel must be clean, leak-proof and must have vent holes. It must prevent any part of the animal from remaining outside the kennel.
  • The pet must remain inside the kennel at all phases of the flight and the kennel must be placed under your seat.
  • When booking your flight, you must notify that you will be carrying your pet with you. If you choose to notify it later, extra fees may apply. This service is subject to the aforementioned availability for each flight.
  • You must go to the counter at least ninety (90) minutes before the scheduled departure time.
  • In addition, you must provide your pet’s documentation (health certificate, certificate of vaccination and inspection register) up to ninety (90) minutes before the scheduled departure time. You must comply with all sanitary requirements provided by the corresponding authorities at the departure airport.
  • The airline will not be responsible for: (i) feeding, care and hygiene of animals; (ii) injuries or diseases arising from transport, or the animal’s death; (iii) denied entrance or access to any territory.
  • The cost of this service may vary depending on the destination, point of sale and time of purchase. Prices apply to each trip segment and are subject to change without prior notice.

All services and fees