Wingo Flex

Flex-1

With Flex-1, you can change one (1) time your reservation FOR FREE, without paying change penalty nor fare difference, including date, flight or route change, with 72 hours of anticipation before the original departure date.

 

How it works

 

  • All reservations made from the 20 of june until de 15 of August 2020, will have Flex-1 included.
  • These services are only available during your booking flow, you can’t add them post-booking. 
  • Changes can be made until March 31st 2020. The new flights must be completed before March 31st 2020 (inclusive), excluding the following flight dates, where fare difference applies: 9, 12, 30 October 2020 | 2, 13, 16 November 2020 |18-31 December 2020 | 1-17 January 2021 | 12-17 February 2021 | 19-23 and 26-31 March 2021.
  • To make the changes on your reservation, you can do it by entering Manage my booking or through our Call Center. 
  • Only applies to flights operated by Wingo (Aerorepublica S.A), does not apply to Copa Airlines flights.

 

Terms and conditions

 

  1. With Flex-1, you can change one (1) time your reservation for free, without paying change penalty nor fare difference, including date, flight or route change, with 72 hours of anticipation before the original departure date.
  2. Any difference in taxes, if applicable, shall be assumed by the client. 
  3. Any existent fare difference in favor of the client will not be refunded.
  4. Applies for tickets purchased made on wingo.com and all direct sales channels of Wingo, from the 20 of June to the 15 of August 2020.
  5. Changes can be made until March 31st 2020. The new flights must be completed before March 31st 2020 (inclusive), excluding the following flight dates, where fare difference applies: 9, 12, 30 October 2020 | 2, 13, 16 November 2020 |18-31 December 2020 | 1-17 January 2021 | 12-17 February 2021 | 19-23 and 26-31 March 2021.
  6. f the changes are not made within the deadline mentioned above, you can make changes to your reservation 3 hours before your departing flight according to our Change Flight terms and conditions.  
  7. Changes are subject to flight availability.
  8. Route changes may only be made in the same travel category, namely, an international route may only be changed for another international route, whereas a domestic route may only be changed for another domestic route.
  9. Any additional travel expenses that may arise out of the changes requested by the traveler shall be assumed by the traveler.
  10. Additional services that were initially purchased and/or those to which the traveler is entitled pursuant to the applicable policy may be included.
  11. Changes to the reservation may be made by Manage my booking, calling the call center or at the airport’s point of sales (ATO Airport Ticket Office). At the CTO (City Ticket Office) in Caracas changes may only be made to reservations originating or arriving in CCS (Caracas, Venezuela).
  12. Not applicable with other promotions and/or discounts.
  13.  Refunds and cancellations apply according to fare rules conditions.
  14. Only applies to flights marketed by Wingo (Aerorepublica S.A), does not apply to Copa Airlines flights.

Flex-1

With Flex-1, you can change one (1) time your reservation FOR FREE, without paying change penalty nor fare difference, including date, flight or route change, with 72 hours of anticipation before the original departure date.

 

How it works

 

  • All reservations made from the 20 of june until de 15 of August 2020, will have Flex-1 included.
  • These services are only available during your booking flow, you can’t add them post-booking. 
  • Changes can be made until March 31st 2020. The new flights must be completed before March 31st 2020 (inclusive), excluding the following flight dates, where fare difference applies: 9, 12, 30 October 2020 | 2, 13, 16 November 2020 |18-31 December 2020 | 1-17 January 2021 | 12-17 February 2021 | 19-23 and 26-31 March 2021.
  • To make the changes on your reservation, you can do it by entering Manage my booking or through our Call Center. 
  • Only applies to flights operated by Wingo (Aerorepublica S.A), does not apply to Copa Airlines flights.

 

Terms and conditions

 

  1. With Flex-1, you can change one (1) time your reservation for free, without paying change penalty nor fare difference, including date, flight or route change, with 72 hours of anticipation before the original departure date.
  2. Any difference in taxes, if applicable, shall be assumed by the client. 
  3. Any existent fare difference in favor of the client will not be refunded.
  4. Applies for tickets purchased made on wingo.com and all direct sales channels of Wingo, from the 20 of June to the 15 of August 2020.
  5. Changes can be made until March 31st 2020. The new flights must be completed before March 31st 2020 (inclusive), excluding the following flight dates, where fare difference applies: 9, 12, 30 October 2020 | 2, 13, 16 November 2020 |18-31 December 2020 | 1-17 January 2021 | 12-17 February 2021 | 19-23 and 26-31 March 2021.
  6. f the changes are not made within the deadline mentioned above, you can make changes to your reservation 3 hours before your departing flight according to our Change Flight terms and conditions.  
  7. Changes are subject to flight availability.
  8. Route changes may only be made in the same travel category, namely, an international route may only be changed for another international route, whereas a domestic route may only be changed for another domestic route.
  9. Any additional travel expenses that may arise out of the changes requested by the traveler shall be assumed by the traveler.
  10. Additional services that were initially purchased and/or those to which the traveler is entitled pursuant to the applicable policy may be included.
  11. Changes to the reservation may be made by Manage my booking, calling the call center or at the airport’s point of sales (ATO Airport Ticket Office). At the CTO (City Ticket Office) in Caracas changes may only be made to reservations originating or arriving in CCS (Caracas, Venezuela).
  12. Not applicable with other promotions and/or discounts.
  13.  Refunds and cancellations apply according to fare rules conditions.
  14. Only applies to flights operated by Wingo (Aerorepublica S.A), does not apply to Copa Airlines flights.

Wingo Flex

UNLIMITEDLY change the date, route or flight up to 24 hours before the trip, without paying change penalties, only the differences in rates available.

 

How it works

 

  • You can add Wingo Flex during the booking flow at wingo.com or by calling our Call Center.
  • All reservations made from the 4th of june until de 30th of June 2020, will have Flex-1 included.
  • This services are only available during your booking flow, you can’t add them post-booking. 
  • To make the changes on your reservation, you can do it by entering Manage my booking or through our Call Center. 

 

Terms and conditions

 

  • The Wingo Flex service must be purchased at the time with the ticket, through the website or the Call Center. The service will only be enabled for purchase up to 72 hours before the flight departs.
  • Changes are allowed, provided the departure flight is 24 hours before. Changes made within 24 hours prior to flight departure will be subject to change penalties. In addition, the immigration requirements must be met, as well as the maximum stay times allowed by your destination country.
  • The passenger will be responsible for paying the difference in fare, the difference in additional services, the difference in taxes and fees.
    The number of changes is unlimited, for 1 year from the original date of the flight.
  • Date or route changes should only be made by calling the Call Center.
  • Only changes of routes from domestic to domestic or from international to international are allowed, it is not combinable domestic with international and vice versa.
  • Changes will be made in accordance with the availability of dates enabled for sale.
  • Additional travel expenses that may arise must be covered by the traveler.
  • If you have checked in, you will have to do it again for the new flight and we cannot guarantee that you will be assigned the same seats.
  • Does not apply to name changes or groups.
  • It is not refundable.
  • The cost of this service may vary depending on the destination, point of sale and the time of purchase. Prices per passenger and per route, subject to change without prior notice.


All services and fees


 

Wingo Flex

UNLIMITEDLY change the date, route or flight up to 24 hours before the trip, without paying change penalties, only the differences in rates available.

 

How it works

 

  • You can add Wingo Flex during the booking flow at wingo.com or by calling our Call Center.
  • All reservations made from the 4th of june until de 30th of June 2020, will have Flex-1 included.
  • This services are only available during your booking flow, you can’t add them post-booking. 
  • To make the changes on your reservation, you can do it by entering Manage my booking or through our Call Center. 

 

Terms and conditions

 

  • The Wingo Flex service must be purchased at the time with the ticket, through the website or the Call Center. The service will only be enabled for purchase up to 72 hours before the flight departs.
  • Changes are allowed, provided the departure flight is 24 hours before. Changes made within 24 hours prior to flight departure will be subject to change penalties. In addition, the immigration requirements must be met, as well as the maximum stay times allowed by your destination country.
  • The passenger will be responsible for paying the difference in fare, the difference in additional services, the difference in taxes and fees.
    The number of changes is unlimited, for 1 year from the original date of the flight.
  • Date or route changes should only be made by calling the Call Center.
  • Only changes of routes from domestic to domestic or from international to international are allowed, it is not combinable domestic with international and vice versa.
  • Changes will be made in accordance with the availability of dates enabled for sale.
  • Additional travel expenses that may arise must be covered by the traveler.
  • If you have checked in, you will have to do it again for the new flight and we cannot guarantee that you will be assigned the same seats.
  • Does not apply to name changes or groups.
  • It is not refundable.
  • The cost of this service may vary depending on the destination, point of sale and the time of purchase. Prices per passenger and per route, subject to change without prior notice.


All services and fees