Wingo Flex

What It Is

  • Get unlimited flexibility to change dates, routes or flights up to 24h before the trip, free of change fees. You only pay the fare difference.
  • Get unlimited flexibility to change dates, routes or flights up to 24h before the trip, free of change fees. You only pay the fare difference.

How It Works

  • You may add this service when purchasing the air ticket on the website or by calling our Call Center.
  • This service is only available at the time of booking your flight.
  • You may add this service when purchasing the air ticket on the website or by calling our Call Center.
  • This service is only available at the time of booking your flight.

Terms and Conditions

  • Wingo Flex must be purchased at the time of purchasing the air ticket on the website or by calling our Call Center. You may purchase this service up to 72h before the departure of your flight.
  • You may make changes up to 24h before the departure of your flight. Change fees will apply to any changes made within the 24 hours prior to the departure of your flight. Plus, you need to comply with the immigration requirements and maximum stay in the relevant destination country.
  • Passengers are responsible for paying the fare difference, the fee differences of any additional services purchased and any difference of any applicable taxes or charges.
  • You may make unlimited changes for 1 year starting on the date of issuance of your ticket.
  • Date or route changes can be made by calling our Call Center only.
  • Changes will apply to the same type of route. If your initial flight was a domestic flight, you may only change it for another domestic flight. If your initial flight was an international flight, you may only change it for another international flight. Changing a domestic flight for an international flight or an international flight for a domestic flight is not allowed.
  • Changes will be subject to the dates that are available for sale.
  • Any additional travel expenses that may arise must be covered by the passenger.
  • If you have already checked in for your flight, you will have to check in again for your new flight. Keep in mind that we cannot guarantee the same seats selected for your initial flight.
  • This service does not apply to name changes or to group reservations.
  • This service is non-refundable.
  • The cost of this service may vary depending on the destination, point of sale and time of purchase. Prices apply to each passenger and each trip segment and are subject to change without prior notice.

Services and fees

  • Wingo Flex must be purchased at the time of purchasing the air ticket on the website or by calling our Call Center. You may purchase this service up to 72h before the departure of your flight.
  • You may make changes up to 24h before the departure of your flight. Change fees will apply to any changes made within the 24 hours prior to the departure of your flight. Plus, you need to comply with the immigration requirements and maximum stay in the relevant destination country.
  • Passengers are responsible for paying the fare difference, the fee differences of any additional services purchased and any difference of any applicable taxes or charges.
  • You may make unlimited changes for 1 year starting on the date of issuance of your ticket.
  • Date or route changes can be made by calling our Call Center only.
  • Changes will apply to the same type of route. If your initial flight was a domestic flight, you may only change it for another domestic flight. If your initial flight was an international flight, you may only change it for another international flight. Changing a domestic flight for an international flight or an international flight for a domestic flight is not allowed.
  • Changes will be subject to the dates that are available for sale.
  • Any additional travel expenses that may arise must be covered by the passenger.
  • If you have already checked in for your flight, you will have to check in again for your new flight. Keep in mind that we cannot guarantee the same seats selected for your initial flight.
  • This service does not apply to name changes or to group reservations.
  • This service is non-refundable.
  • The cost of this service may vary depending on the destination, point of sale and time of purchase. Prices apply to each passenger and each trip segment and are subject to change without prior notice.

Services and fees