Information for travelers

Plantilla contenido web básico Wingo ER

Purchase in Wingo

No more excuses to fly happy without paying more, because in Wingo we offer different options for you to buy your tickets.

  - Debit card
  - Credit card
  - Cash
  - Call center
  - Airport

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Travel requirements

We want you to travel without complications, so be sure to validate the requirements and documents necessary for your trip, it is your responsibility.

Embassies and consulates reserve the right to modify these requirements, without prior notice.


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Answers to your doubts as easy and simple as 1, 2, 3


How can I verify my reservation?

1. Login to Manage your booking

2. Write your reservation code and surname (As appears in the reservation).

3. Get your reservation in the button that you will find in the top menu.

How do I get a copy of my bill?

1. Login to Manage your booking / Copy of my invoice

2. Write your reservation code and surname (As appears in the reservation).

3. Download the copy clicking Print button in top menu.

Can I correct the name on my ticket?

1. Did your name go wrong in the reservation? Don't worry Wingo helps you :)

2. In Call Center our agents will help you.

3. This service has no cost.

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How do I change my flight date?

1. Change date or time flight as long as your ticket is active.

2. Call to our Call Center.

3. Remember, you will have additional costs for the penalty and rate difference.

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Do you have more questions?

If you did not find the answer to your questions, check our Frequently Asked Questions or fill out our Contact form for applications. 

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Learn about our policies

Find more of all our policies, so you will not miss any detail of the procedures related to your trip.

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