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We only think about flying safer | Wingo

Safe flights…always

Our biggest priority is your health and wellbeing

We have the Certified Checkin seal of quality, as well as the Certification in Biosafety Operations awarded by ICONTEC after an exhaustive evaluation of all our processes and protocols in the field of biosafety. These two certifications are just a part of our commitment to taking care of your health.

In terms of operational safety, Aero República, operating under the Wingo brand, has the IOSA (IATA Operational Safety Audit) registry, issued by the International Air Transport Association - IATA -, which endorses more than 900 standards and practices related to our air safety and our flight and ground processes.

Additionally, our high maintenance standards for our aircraft allow us to always offer you safe flights.

1. Experts working to protect you
Our biosafety committee, made up of expert epidemiologists, implements constantly all the necessary measures to ensure the health and well-being of our passengers and crews.

2. Trained staff
Our team is ready to take off safely again…as always. All our staff members, both on ground and on board, have been trained in accordance with our biosafety guidelines and have all the necessary protection measures to take care of you.
 

3. Protection and biosafety from the moment you arrive at the Airport
Our counters, boarding rooms and other contact points are constantly disinfected. Thus, we always take care of you during your travel process.
4. Clean and risk-free aircraft
  • Disinfection before each takeoff: When you board a Wingo flight, you will be entering a safe environment. Our aircraft are disinfected, before receiving you, with Electrostatic Sprayers, modern devices that eliminate viruses and bacteria from all surfaces through electrostatic spraying. You will always fly in a clean atmosphere!
  • Clean and filtered air throughout your flight: Wingo aircraft have high-efficiency particulate air filters, HEPA, which renew the air in the passenger cabin, on average, every three minutes and eliminate up to 99.9% of viruses. Breathe easy!
  • Deep cleaning everyday: At the end of the day's flights, our aircraft go into a deep cleaning process with hospital-level disinfectants with proven efficacy against coronaviruses. These disinfection products are approved by the aircraft manufacturer Boeing. Every day, our planes look like new!
Want to fly Wingo?
Please keep in mind these requirements

The responsibility to protect ourselves is shared. We are already doing our part and we know that we can count on you to also do yours.

According to the authorities, you must install CoronApp - Colombia application on your cell phone and fill out, when necessary, the information requested there once a day and during the 14 days following your flight.

Check your temperature before leaving home. If you have a fever (38°C) upon arrival at the airport or at the boarding time,  access to the airport or the aircraft will not be allowed.

Remember to take your face mask with you. The use of this element is mandatory at all times. For flights of more than two (2) hours you must have multiple masks to replace them during the trip.

Check in at home. You must present your digital boarding pass to be allowed to enter the airport.

If you don't fly, don't go to the airport. The entrance of companions to the air terminals will not be allowed.

Take with you only the necessary luggage. It feels better to fly comfortably. Keep in mind that only a personal item of 6 kilos (purse or small backpack) is allowed per passenger. This item will be kept under the seat. The rest of the luggage must be checked. 
Avoid carrying metal items, platform shoes or wide soles and other items that may alarm airport security teams.

Pay attention to signs at airports and on planes. Stay tuned to the different signs installed so you can maintain social distance and fly calmly.

Heed the instructions of our staff. When acces to the airport of your origin city, go directly to the departure lounges or to the check-in counter, always complying with the instructions given by the airport and airline officials.

Check all your documentation and travel requirements. When you arrive in your destination city, go to the baggage claim area or directly at the airport exit. Remember to always follow the instructions of the personnel in charge.

For international flights
    
 

24 hours before your flight, enter to Check-Mig, the new Colombia Migration form, and fill out the information requested there. This format is mandatory for your international trip.



The use of protection elements is mandatory from the entrance to the airport, during the trip and at the arrival airport. In accordance with the provisions required by the health authority, you must use at least a face mask, which must always be properly fitted.

Airport operators in Colombia are in charge of controlling access to the country's air terminals and will allow your entry 2 hours maximum before the departure of your flight.

These requirements were created to protect you when flying Wingo. Keep that in mind and please follow them!
 


The first change in your booking is FOR FREE!

Book a flight with us and get a free change of date or route. It is time to enjoy our low fares with no worries!

Additional information


Available refunds in voucher


If your flight is canceled due to COVID-19, you can request your refund in a voucher and use it in new purchases with us.
 

Additional information

Where are we flying, and what do you need to know?

Because every country has imposed restrictions in response to the coronavirus crisis, we’re preparing to resume service gradually starting on September 4th. Once we resume our flights, some itineraries may be subject to changes and / or government approvals. Before traveling, check the restrictions and health requirements and entry to your destination.

The status of our service to each destination is shown here:

Choose your destination:
Flights to Aruba
  • Flight to Aruba with Wingo

    Aruba

    Not operating

    Date when service is expected to*  December 3, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Aruba, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website of Department of Immigration of Aruba.
    • - These documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of Department of Immigration of Aruba.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  •  

    Negative Test for COVID-19:

    Required for ages 12 and up

    COVID-19 PCR test with negative result performed within 72 hours before flight departure and the passenger must upload the result here12 hours before flight departure.

    In case the passenger has not taken the test, they can take it upon arrival in Aruba (It must be paid in advance in the ED card process, between 72 to 4 hours before traveling and has a value of 75USD). If the test is positive, the passenger will be sent to designated isolation at their own expense.

     

    Mandatory Quarantine:

    Residente: Obligatoria por 14 días.

    Extranjero: No aplica

     

    Medical and travel insurance:

    Medical and travel insurance:
    Required - Boarding will be denied if it is not presented.

    Foreign passengers must present travel insurance that covers the cost of quarantine accommodation, isolation and medical care when necessary. Must be purchased here

     

    Sworn declaration:

    Required

    Passengers must complete a health declaration here

     

    Use of Mandatory Mask:

    Yes

     

    Physical Distance:

    1.5 meters

     

    Entry Restrictions

    Restriction of entry of passengers from and residents of Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, French Guyana, Guatemala, Guyana, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay , Peru, Suriname or Venezuela.

    Exceptions: Outbound flights

     

    Other important considerations:

    Does not apply

Flights to Panamá
  • If you’re traveling to Panama, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket to be shown to the relevant authorities.
    • - Authorities may request evidence of economic solvency required for your stay in Panama (US $500 for each passenger or a credit card with such limit and a certification issued by your banking institution indicating such limit).
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website the Panamanian immigration authorities.
    • - We recommend bringing a valid yellow fever vaccination certificate in case the immigration authorities request it.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Panamanian immigration authorities.

    Wingo operates at Panama Pacifico International Airport, formerly known as the Howard Air Force Base.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Flight to Panama with Wingo

    Panama

    Operating

    * The operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • Negative Test for COVID-19:


    All travelers, regardless of their nationality, must present the Certificate of Swab Test / PCR or negative antigen on arrival, with a maximum of 48 hours, prior to the flight, and may enter the country without complying with mandatory isolation, complying with all the measures of biosecurity established by the Ministry of Health (MINSA). Once the Certificate has been presented to the MINSA control post, you can go to the Migration Control.

    If upon arrival in the country the Test Certificate is not available, the traveler will be obliged to take a quick test at the laboratory stations at the airport, and the cost of the test will be borne by the traveler.
    -If the result is negative, it is not necessary to comply with the mandatory isolation.
    -If the result is positive, the isolation will be carried out in the place designated by the Ministry of Health. At 7 days you will be tested for antigen. If the result is positive, the 14-day isolation will end. If the test is negative, the isolation will end.

     

    Medical and travel insurance:


    It is not required

     

    Sworn declaration:


    All passengers must fill out an affidavit that will be delivered by the airline on the aircraft.


    Use of Mandatory Mask:


    Yes, mandatory use in the airline and throughout the national territory

     

    Physical Distance:


    2 meters

     

    Entry Restrictions:


    Restriction of entry of foreigners until August 22, 2020.

    Exceptions:

    People of Panamanian nationality.

    Foreigners with temporary or permanent residence or in the process of an immigration process.

    People in international transit who will only use the international transfer area of ​​the Tocumen International Airport.

     

    Other important consderations:


    The Ministry of Health of Panama (MINSA) will authorize or deny the entry to the country of each flight.

    All Panamanian and foreign residents who enter the national territory through these flights must submit to the sanitary and biosafety protocols established by MINSA.

    The previously authorized measures will remain in force and applicable to all connecting or in-transit flights until the suspension of international flights is lifted.


    For flights to Colombia, 24 hours before your flight, enter Check-Mig, the new Colombia Migration form, and fill out the information requested there. This format is mandatory for your international trip.

Flights to Bogota
  • Flight to Bogota with Wingo

    Bogota

    Operating

    * The operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Colombia, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - All tourists traveling to Colombia must pay a tourist tax in cash at our check-in counter.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. You may check if your country is eligible for visa on the website of the Colombian Ministry of Foreign Affairs.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Colombian Ministry of Foreign Affairs.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Negative Test for COVID-19:


    Domestic flights: not required

    International flights: required

    All our passengers, regardless of their nationality, must carry a negative COVID-PCR test (swab) when traveling (no more than 96 hours before the flight). This will be a Migration requirement for travelers on international flights to Colombia. Travelers who do not present it will not be able to board the flight.

     

    Mandatory Quarantine:


    Domestic flights: not required

    Medical and travel insurance: Not required

     

    Sworn declaration:


    Domestic flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and for 14 days after your flight.

    International flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and during the 14 days following your flight.

    Make the CheckMig immigration pre-registration that is required for travelers with international flights to and from Colombia. You must fill it out 24 hours before your flight and a maximum of one hour before its departure.


    Temperature control:


    They will take your temperature at the entrance of the airport. If you have a fever, the health authorities will not allow you to enter or board the flight, and therefore you will not be able to fly.

     

    Use of mandatory mask:


    Use of mandatory mask during the entire flight for all passengers over 5 years of age. If the flight lasts more than two hours, you must bring additional mask for change.

     

    Physical Distance:


    2 meters

     

    Entry Restrictions:


    Failure to comply with biosecurity requirements


    Other important consderations:


    Does not apply

Flights to Caracas
  • Flight to Caracas with Wingo

    Caracas

    Not operating

    Date when service is expected to*  November 12, 2020 

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Venezuela, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - Hotel reservation or a notarized letter issued by the person inviting you, which must include his/her address and phone number.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website the Venezuelan immigration authorities.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Venezuelan immigration authorities.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

    n to leave the destination country.

  • Negative COVID-19 Test:

    Coming information in this topic

     

    Mandatory Quarantine:

    Resident: 14 days

    Foeringers: 14 days

     

     

    Travel & Health Insurance:

    Coming information in this topic

     

    Sworn Declaration:

    Coming information in this topic

     

    Mandatory Facemask:

    Yes

     

    Physical Distancing:

    2 meters

     

    Entry Restrictions:

    Coming information in this topic

     

    Other Important Considerations:


    For flights to Colombia
    , 24 hours before your flight, go to Check-Mig, the new Colombia Migration form, and fill out the information. This format is mandatory for your international trip.

Flights to Curazao
  • Flight to Curazao with Wingo

    Curazao

    Not operating

    Date when service is expected to*  November 01, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Curaçao, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date
    • - Return ticket not exceeding 90 days.
    • - Sufficient funds for accommodation and maintenance.
    • - The documents necessary to re-enter the country of origin or to travel to another country.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. The visa must be requested at least one month in advance in any of the representations of the Netherlands (in the corresponding country).
    • - Comple the immigration card on dicardcuracao.com and take it in digital or printed form.

    Documents may vary depending on the passenger's country of origin and nationality. Passengers are responsible for carrying all the necessary travel documentation (passports, visas, tourist cards) and any additional or special document or requirement provided by the effective regulations of the departure, transit or destination countries. Therefore, the airline may refrain from carrying those passengers who fail to fully comply with such requirements. Passengers must keep in mind that some immigration regulations require Wingo to ensure all passengers -who are not citizens or legal residents of the destination country- have a means of transportation (depending on the authority and its regulations) to leave the destination country.

  • Negative COVID-19 Test:

    Coming information in this topic

     

    Mandatory Quarantine:

    Coming information in this topic

     

    Travel & Health Insurance:

    It is not required

     

    Sworn Declaration:

    Coming information in this topic

     

    Mandatory Facemask:

    Yes

     

    Physical Distancing:

    2 meters

     

    Entry Restrictions:

    Coming information in this topic

     

    Other Important Considerations:


    For flights to Colombia
    , 24 hours before your flight, go to Check-Mig, the new Colombia Migration form, and fill out the information. This format is mandatory for your international trip.

Flights to La Havana
  • Flight to La Havana with Wingo

    La Havana

    Not operating

    Date when service is expected to*  November 12, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you travel to Cuba, keep in mind that you must present the following documents:

    • - Tourism card, which you must acquire in the Wingo service module, at the airport. Remember that for cash payments, only Colombian pesos are received.
    • - Valid passport and in good condition, valid for 6 months from the date of departure of your flight.
    • - Return ticket.
    • - Proof of hotel or accommodation reservation.
    • - Visa according to the country of origin. You can check if your country requires a visa on the migration website of Cuba.
    • - If the reason for your trip is business or work, you must process the corresponding visa.
    • - Keep in mind that documents may vary according to your country of origin and nationality. It is your responsibility to consult the required documents on the Cuban migration website.

    Remember to have all the necessary documents for your trip: passport, visas, tourism cards and any additional or special requirements that are required by the laws and regulations in force in the countries of departure, transit and destination. Some immigration regulations require Wingo to ensure that all passengers who are not nationals or legal residents in the destination country have a means of transportation to get out of it.

  • Negative COVID-19 Test:

    Coming information in this topic

     

    Mandatory Quarantine:

    Resident: 14 days

     

     

    Travel & Health Insurance:

    Coming information in this topic

     

    Sworn Declaration:

    Coming information in this topic

     

    Mandatory Facemask:

    Yes

     

    Physical Distancing:

    2 meters

     

    Entry Restrictions:

    Coming information in this topic

     

    Other Important Considerations:


    For flights to Colombia
    , 24 hours before your flight, go to Check-Mig, the new Colombia Migration form, and fill out the information. This format is mandatory for your international trip.

Flights to Cancun
  • Flight to Cancún with Wingo

    Cancún

    Not operating

    Date when service is expected to* October 04, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Mexico, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - Authorities may request evidence of economic solvency required for your stay in Mexico.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website the Mexican immigration authorities.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Mexican immigration authorities.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Negative COVID-19 Test:

    Not required

     

    Mandatory Quarantine:

    Resident: Not required

    Foreign: Not required

    Exceptions: Not applicable

     

    Travel & Health Insurance:

    Not required

     

    Sworn Declaration:

    Passengers must fill out a risk identification factors in foreign travelers form here

     

    Mandatory Facemask:

    Yes

     

    Physical Distancing:

    6 feet

     

    Entry Restrictions:

    No restrictions

     

    Other Important Considerations:


    For flights to Colombia
    , 24 hours before your flight, go to Check-Mig, the new Colombia Migration form, and fill out the information. This format is mandatory for your international trip.

Flights to Santo Domingo
  • Flight to Santo Domingo with Wingo

    Santo Domingo

    Operating

    * The operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to the Dominican Republic, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website the Dominican immigration authorities.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Dominican immigration authorities.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  •  

    Negative Test for COVID-19:

    Required - Transportation will not be denied if it is not presented.

    Negative PCR test for COVID-19 performed 5 days before flight departure.

    Passengers without proof are subject to medical examination upon arrival.

     

    Mandatory Quarantine:

    Resident: Not required

    Foreigner: Not required

    Exceptions: Does not apply

     

    Medical and travel insurance:

    Not required

     

    Sworn declaration:

    Fill out the health form here, it will also be delivered on board

     

    Use of Mandatory Mask:

    Yes

     

    Physical Distance:

    1 meter

     

    Entry Restrictions

     

    Does not apply

     

    Other important considerations:

    Does not apply

Flights to San Jose
  • Flight to San Jose with Wingo

    San Jose

    Not operating

    Date when service is expected to* November 14, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to the Dominican Republic, keep in mind that you will need to show the following documents:

    • Passport must be valid for at least six months after the entry date.
    • - Printed return ticket and any required document to be admitted in another destination country.
    • - Proof of economic solvency, with a minimum of US $100 per month of stay in the country.
    • - Valid hotel or apartment reservation.
    • - Entry visa, which will depend on your nationality, travel purpose, residence country and duration of stay.
      Exceptions:
      -Visa will not be required for Colombian nationals staying less than 30 days if already holding a multiple-entry visa issued by Canada or a multiple-entry B1, B2 or D visa issued by the United States.
      -US, Canadian and European citizens are not required an entry visa. The maximum duration of stay for these citizens is 90 days.
    • - Check the website of the Costa Rican Migration Office for further information.

    Documents may vary depending on the passenger's country of origin and nationality. Passengers are responsible for carrying all the necessary travel documentation (passports, visas, tourist cards) and any additional or special document or requirement provided by the effective regulations of the departure, transit or destination countries. Therefore, the airline may refrain from carrying those passengers who fail to fully comply with such requirements.
    Passengers must keep in mind that some immigration regulations require Wingo to ensure all passengers -who are not citizens or legal residents of the destination country- have a means of transportation (depending on the authority and its regulations) to leave the destination country.

  •  

    Negative Test for COVID-19:

    The sample for the test must be taken a maximum of 72 hours before the passenger flies to Costa Rica. The test must be done in a laboratory approved by the health authority of the country in which the passenger is located. The only test that is accepted is the real-time polymerase chain reaction test, also called RT-PCR for COVID-19. Results of rapid tests, serological tests or immunity tests will not be accepted as valid. The test result will be received only in English or Spanish. Children under the age of 12 are not required to present proof of COVID-19.

     

    Mandatory Quarantine:

    Resident: Mandatory for 14 days at home. If the passenger presents the negative COVID-19 PCR test, they will not be subject to quarantine.

    Foreigner: See income restrictions

     

    Medical and travel insurance:

    Required - Boarding will be denied if it is not presented.

    Foreigners must present travel insurance that covers the cost of quarantine accommodation, isolation and medical care when necessary. The insurance can be from Costa Rica purchased at the National Insurance Institute (INS) https://www.grupoins.com/seguroparaviajeros and Sagicor https://www.sagicor.cr/seguro_para_turistas/ or international, which must be loaded in the Health Pass.

    * In the case of international insurance, the tourist must request from their insurer a certification issued in English or Spanish, stating at least three conditions:

    - Validity of the effective policy during the visit in Costa Rica.

    - Guarantee coverage for medical expenses in cases of pandemic disease COVID 19 in Costa Rica, for at least US $ 50,000 (fifty thousand dollars of the United States of America).

    - Minimum coverage of US $ 2,000 for extended lodging expenses due to pandemic disease.

    Foreigners with legal permanence may enter the country even without having the payment of the Costa Rican Social Security Fund in force, as long as they have travel insurance with a minimum coverage of 22 days that covers accommodation and medical expenses generated by the COVID disease -19. The insurance to be purchased by any of the insurers authorized by the General Superintendency of Insurance in Costa Rica. See active insurers: https://www.sugese.fi.cr/seccion-mercado-seguros/aseguradoras

     

    Sworn declaration:

    Complete the digital form called Health Pass. The form will be available at the address https://salud.go.cr/. In that same site you can purchase health insurance.

     

    Use of Mandatory Mask:

    Yes

     

    Physical Distance:

    1.5 meters

     

    Entry Restrictions

     

    Only foreigners (regardless of nationality) from commercial flights to Costa Rica from the following countries are allowed:

    - Canada

    - Mexico

    - The Schengen Zone of the European Union

    - United Kingdom

    - Uruguay

    - Jamaica

    - Asia: Japan, South Korea, Thailand, Singapore and the People's Republic of China

    - Oceania: Australia and New Zealand

    They must have stayed at least 14 consecutive days in one of the countries mentioned above.

     

    Other important considerations:


    Legal resident foreigners (permanent or temporary) who have left Costa Rica after March 25 may return to the country, as long as they come from authorized countries.

    Requirements:

    1. Dimex (residence card) valid and in good condition. The validity of: DIMEX is extended until September 30, 2020, and Stays until October 18, 2020.

    - If the DIMEX expired before December 18, 2019, the person no longer holds immigration status, therefore it applies as a tourist. If it expired after December 18, 2019, the validity is extended until September 30, 2020, with the possibility of renewing your DIMEX until December 30, 2020.

    2. Proof of current social security and up to date with the Costa Rican Social Security Fund.

    3. Have been for at least 14 previous days in one of the countries mentioned.

     

    Authorized countries: Australia, Canada, Switzerland, Vatican State, Grand Duchy of Luxenburg, Ireland, Japan, New Zealand, Liechtenstein, Monaco, Kingdom of Belgium, Great Britain, Denmark, Spain, Netherlands, Norway, Sweden, Thailand, Republic of Korea, Croatia, Slovenia, Estonia, Finland, Hungary, Iceland, Latvia, Lithuania, Malta, Poland, Rep. San Marino, Singapore, Slovakia, Germany, French Rep., Greece, Uruguay, People's Rep. Of China, Portugal, Romania .

     

    Other important considerations:

    Does not apply

Flights to Quito
  • Flight to Quito with Wingo

    Quito

    Not operating

    Date when service is expected to*  October 16, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • - If you’re traveling to Ecuador, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website Ecuador’s immigration authorities.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of Ecuador’s immigration authorities.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  •  

    Negative Test for COVID-19:

    Required

    If the passenger presents the negative PCR test carried out within 10 days prior to the flight departure, they will not be subject to quarantine.

    If you do not have a negative PCR test, you will be tested on arrival at a facility designated by the local authority and will comply with mandatory isolation in designated hotels. The cost of the test and the hotel for isolation will be the responsibility of the passenger.

     

    Mandatory Quarantine:

    Resident: Mandatory for 14 days at home for those who do not present the proof. If you submit it, you will not be subject to quarantine.

    Foreigner: 14 days of mandatory preventive isolation in facilities designated by the local authority in case of not presenting the negative test

    Exceptions: Minors, pregnant women, older adults, people with diseases may quarantine at home.

     

    Medical and travel insurance:

    Not required.

     

    Sworn declaration:

     

     

    Does not apply

Flights to Barranquilla
  • Flight to Bogota with Wingo

    Bogota

    Operating

    * The operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Colombia, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - All tourists traveling to Colombia must pay a tourist tax in cash at our check-in counter.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. You may check if your country is eligible for visa on the website of the Colombian Ministry of Foreign Affairs.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Colombian Ministry of Foreign Affairs.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Negative Test for COVID-19:


    Domestic flights: not required

    International flights: required

    All our passengers, regardless of their nationality, must carry a negative COVID-PCR test (swab) when traveling (no more than 96 hours before the flight). This will be a Migration requirement for travelers on international flights to Colombia. Travelers who do not present it will not be able to board the flight.

     

    Mandatory Quarantine:


    Domestic flights: not required

    Medical and travel insurance: Not required

     

    Sworn declaration:


    Domestic flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and for 14 days after your flight.

    International flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and during the 14 days following your flight.

    Make the CheckMig immigration pre-registration that is required for travelers with international flights to and from Colombia. You must fill it out 24 hours before your flight and a maximum of one hour before its departure.


    Temperature control:


    They will take your temperature at the entrance of the airport. If you have a fever, the health authorities will not allow you to enter or board the flight, and therefore you will not be able to fly.

     

    Use of mandatory mask:


    Use of mandatory mask during the entire flight for all passengers over 5 years of age. If the flight lasts more than two hours, you must bring additional mask for change.

     

    Physical Distance:


    2 meters

     

    Entry Restrictions:


    Failure to comply with biosecurity requirements


    Other important consderations:


    Does not apply

Flights to Cali
  • Flight to Cali with Wingo

    Cali

    Operating

    * The operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Colombia, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - All tourists traveling to Colombia must pay a tourist tax in cash at our check-in counter.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. You may check if your country is eligible for visa on the website of the Colombian Ministry of Foreign Affairs.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Colombian Ministry of Foreign Affairs.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Negative Test for COVID-19:


    Domestic flights: not required

    International flights: required

    All our passengers, regardless of their nationality, must carry a negative COVID-PCR test (swab) when traveling (no more than 96 hours before the flight). This will be a Migration requirement for travelers on international flights to Colombia. Travelers who do not present it will not be able to board the flight.

     

    Mandatory Quarantine:


    Domestic flights: not required

    Medical and travel insurance: Not required

     

    Sworn declaration:


    Domestic flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and for 14 days after your flight.

    International flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and during the 14 days following your flight.

    Make the CheckMig immigration pre-registration that is required for travelers with international flights to and from Colombia. You must fill it out 24 hours before your flight and a maximum of one hour before its departure.


    Temperature control:


    They will take your temperature at the entrance of the airport. If you have a fever, the health authorities will not allow you to enter or board the flight, and therefore you will not be able to fly.

     

    Use of mandatory mask:


    Use of mandatory mask during the entire flight for all passengers over 5 years of age. If the flight lasts more than two hours, you must bring additional mask for change.

     

    Physical Distance:


    2 meters

     

    Entry Restrictions:


    Failure to comply with biosecurity requirements


    Other important consderations:


    Does not apply

Flights to Cartagena
  • Flight to Cartagena with Wingo

    Cartagena

    Operating

    * The operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Colombia, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - All tourists traveling to Colombia must pay a tourist tax in cash at our check-in counter.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. You may check if your country is eligible for visa on the website of the Colombian Ministry of Foreign Affairs.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Colombian Ministry of Foreign Affairs.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Negative Test for COVID-19:


    Domestic flights: not required

    International flights: required

    All our passengers, regardless of their nationality, must carry a negative COVID-PCR test (swab) when traveling (no more than 96 hours before the flight). This will be a Migration requirement for travelers on international flights to Colombia. Travelers who do not present it will not be able to board the flight.

     

    Mandatory Quarantine:


    Domestic flights: not required

    Medical and travel insurance: Not required

     

    Sworn declaration:


    Domestic flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and for 14 days after your flight.

    International flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and during the 14 days following your flight.

    Make the CheckMig immigration pre-registration that is required for travelers with international flights to and from Colombia. You must fill it out 24 hours before your flight and a maximum of one hour before its departure.


    Temperature control:


    They will take your temperature at the entrance of the airport. If you have a fever, the health authorities will not allow you to enter or board the flight, and therefore you will not be able to fly.

     

    Use of mandatory mask:


    Use of mandatory mask during the entire flight for all passengers over 5 years of age. If the flight lasts more than two hours, you must bring additional mask for change.

     

    Physical Distance:


    2 meters

     

    Entry Restrictions:


    Failure to comply with biosecurity requirements


    Other important consderations:


    Does not apply

Flights to Medellin
  • Flight to Medellinwith Wingo

    Medellin

    Not operating

    Date when service is expected to*  October 25, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Colombia, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - All tourists traveling to Colombia must pay a tourist tax in cash at our check-in counter.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. You may check if your country is eligible for visa on the website of the Colombian Ministry of Foreign Affairs.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Colombian Ministry of Foreign Affairs.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Negative Test for COVID-19:


    Domestic flights: not required

    International flights: required

    All our passengers, regardless of their nationality, must carry a negative COVID-PCR test (swab) when traveling (no more than 96 hours before the flight). This will be a Migration requirement for travelers on international flights to Colombia. Travelers who do not present it will not be able to board the flight.

     

    Mandatory Quarantine:


    Domestic flights: not required

    Medical and travel insurance: Not required

     

    Sworn declaration:


    Domestic flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and for 14 days after your flight.

    International flights: Install the CoronApp - Colombia application and fill out the information requested there once a day and during the 14 days following your flight.

    Make the CheckMig immigration pre-registration that is required for travelers with international flights to and from Colombia. You must fill it out 24 hours before your flight and a maximum of one hour before its departure.


    Temperature control:


    They will take your temperature at the entrance of the airport. If you have a fever, the health authorities will not allow you to enter or board the flight, and therefore you will not be able to fly.

     

    Use of mandatory mask:


    Use of mandatory mask during the entire flight for all passengers over 5 years of age. If the flight lasts more than two hours, you must bring additional mask for change.

     

    Physical Distance:


    2 meters

     

    Entry Restrictions:


    Failure to comply with biosecurity requirements


    Other important consderations:


    Does not apply

Flights to San Andres
  • Flight to San Andres with Wingo

    San Andres

    Operating

    * The operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to Colombia, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - All tourists traveling to Colombia must pay a tourist tax in cash at our check-in counter.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. You may check if your country is eligible for visa on the website of the Colombian Ministry of Foreign Affairs.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Colombian Ministry of Foreign Affairs.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  • Negative COVID-19 Test:

    Not required.

     

    Mandatory Quarantine:

    Resident: Mandatory for 14 days at home or accommodation.

     

    Travel & Health Insurance:

    Not required.

     

    Sworn Declaration:

    Install the CoronApp - Colombia application and fill out the information requested there once a day and during the 14 days following your flight.

     

    Temperature control:

    They will take your temperature at the entrance of the airport. If you have a fever, the health authorities will not allow you to enter or board the flight, and therefore you will not be able to fly.

     

    Mandatory Facemask:

     

    Use of mandatory mask during the entire flight for all passengers over 5 years of age. If the flight lasts more than two hours, you must bring additional mask for change.

     

    Physical Distancing:

    2 meters

     

    Entry Restrictions:

    Domestic flights allowed.

     

    Other Important Considerations:

    If during the stay a traveler has symptoms, you should contact the EPS or go to the hospital. If the test for COVID-19 is positive, they must comply with mandatory quarantine in accordance with the island's protocols at the hotel designated by the authority. Expenses associated with isolation will be borne by the traveler. Wingo will extend the ticket until the required isolation period is completed.

Flights to Punta Cana
  • Flight to Punta Cana with Wingo

    Punta Cana

    Not operating

    Date when service is expected to* November 03, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • If you’re traveling to the Dominican Republic, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website the Dominican immigration authorities.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of the Dominican immigration authorities.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  •  

    Negative Test for COVID-19:

    Required - Transportation will not be denied if it is not presented.

    Negative PCR test for COVID-19 performed 5 days before flight departure.

    Passengers without proof are subject to medical examination upon arrival.

     

    Mandatory Quarantine:

    Resident: Not required

    Foreigner: Not required

    Exceptions: Does not apply

     

    Medical and travel insurance:

    Not required

     

    Sworn declaration:

    Fill out the health form here, it will also be delivered on board

     

    Use of Mandatory Mask:

    Yes

     

    Physical Distance:

    1 meter

     

    Entry Restrictions

     

    Does not apply

     

    Other important considerations:

    Does not apply

Flights to Guayaquil
  • Flight to Guayaquil with Wingo

    Guayaquil

    Not operating

    Date when service is expected to* November 02, 2020

    * The estimated date of operation is subject to change, depending on government restrictions and / or operational reactivation due to the COVID-19 crisis in the region.

  • - If you’re traveling to Ecuador, keep in mind that you will need to show the following documents:

    • - Valid passport, which must not expire within 6 months after your departure date.
    • - Return ticket.
    • - Hotel or apartment reservation.
    • - Visa according to country of origin. Check if you need to apply for a visa on the website Ecuador’s immigration authorities.
    • - Keep in mind that these documents may vary depending on the country of origin and citizenship of each passenger. You are responsible for checking all the required documentation on the website of Ecuador’s immigration authorities.

    Be sure to bring all the necessary travel documentation: passports, visas, tourist cards and any additional or special document or requirement provided by the effective and applicable regulations of the departure, transit or destination countries. Some immigration regulations require Wingo to ensure all passengers –who are not citizens or legal residents of the destination country– have a means of transportation to leave the destination country.

  •  

    Negative Test for COVID-19:

    Required

    If the passenger presents the negative PCR test carried out within 10 days prior to the flight departure, they will not be subject to quarantine.

    If you do not have a negative PCR test, you will be tested on arrival at a facility designated by the local authority and will comply with mandatory isolation in designated hotels. The cost of the test and the hotel for isolation will be the responsibility of the passenger.

     

    Mandatory Quarantine:

    Resident: Mandatory for 14 days at home for those who do not present the proof. If you submit it, you will not be subject to quarantine.

    Foreigner: 14 days of mandatory preventive isolation in facilities designated by the local authority in case of not presenting the negative test

    Exceptions: Minors, pregnant women, older adults, people with diseases may quarantine at home.

     

    Medical and travel insurance:

    Not required.

     

    Sworn declaration:

     

     

    Does not apply